FAQ

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We use 100% authentic Nike Elite, Nike Elite Versatility, Under Armour Unrivaled Socks.

Some socks will have a small defect somewhere around the heel or toe area. It will never be seen by anyone except you.
 
These socks are meant to 'resemble' certain sneakers not to be a perfect match.
 
How long will it take to receive my order?
It takes 7-10 days to process and ship your order.
Your order will arrive 7-14 business days after your purchase.
You will receive a confirmation email when you purchase and another with a USPS tracking number when your order is shipped.
Will my socks fade when they are washed?
Absolutely not! Your socks will not fade if recommended care instructions are followed.
How should I wash them?
We recommend a machine wash, inside out with like colors, cold water and a good detergent for colors.
DO NOT BLEACH! BLEACH WILL DESTROY YOUR SOCKS!
Hang dry to avoid shrinkage.
How do I order a Custom Knows Shirt?
1.Choose shirt size
2. Choose shirt color
3. Enter the text you wish to customize shirt with in the 'Custom text' box
4. Choose color of 'custom text'
5. Choose color of 'KNOWS' text
How long will it take to receive my Custom Knows Shirt?
It takes 7-10 days to process and ship your order.
Your order will arrive 7-14 business days after your purchase.
You will receive a confirmation email when you purchase and another with a USPS tracking number when your order is shipped.
How do I wash my Custom Knows Shirt?
Wash as directed by the label on the shirt.
What is Sneaker Work's return and exchange policy?
Unworn socks can be returned for a full refund within 14 days of receiving them.
Worn socks can not be returned.
Any mistakes on our part will be corrected.
Where does the Sneaker Work store ship from?
Schenectady, New York
Do you have any rep/coupon codes?
Subscribe to our Newsletter and follow us on Facebook, Instagram and Twitter @snkrwrk
to get a heads up on new releases and promo codes.
Can I be featured on SneakerWork.com or on IG/Twitter/Facebook etc?
Absolutely! Tag or @ us with a pic wearing something you purchased on the Sneaker Work and we'll post it on IG and or Twitter and or Facebook!

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